General Clinic Updates

 

 

 

 

WE WILL BE CLOSED

 

SATURDAY, NOVEMBER 15TH

and 

 

 THURSDAY, NOVEMBER 27th

 

until

 

MONDAY, DECEMBER 1st

 

 

 

TO OUR GROOMING CLIENTS:

 

 

Unfortunately we will no longer be offering grooming services starting October 30, 2025.

 

Crossroads Veterinary Hospital

 

 

 

 

 

 

Due to the new Gabapentin dispensing regulations, you will need to visit our online pharmacy website to place an order for Gabapentin if your pet is maintained on it regularly.  The link to the online pharmacy is midway down on our website page or you may call to request a written Rx from the Dr, pick it up here when ready and take the written Rx to your local pharmacy.  If your pet only uses Gabapentin when coming to the vet, we are able to dispense 1-2 days worth of Gabapentin.  Please call in advance if needed for a future appointment. 

If you have any questions, please call us at 919-851-8979. 

Thank you.

 

 

 

Unfortunately, we have discovered that Save This Life microchip company that we have been using for over 8 years has gone out of business.  If your pet was microchipped here during this time period, you will need to reregister your pet with another company.  If you are unsure of your microchip company for your pet, please call and we can look it up for you.

There are several microchip companies that you can pick such as HomeAgain, PetLink, 24PetWatch and AKCReunite.  Most will have a small fee for basic registration.  A few below are free or have a reduced rate currently.

24PetWatch  -  call  #866-597-2424 or 24petwatch.com  -  offers free basic registration
AKCReunite - call #800-252-7894  -  is currently offering basic registration for $5.00 until April 1, 2025
Free Pet Chip Registry at FreePetChipRegistry.com

If you have any questions or concerns, please call us at 919-851-8979 or email to mypets@mycrossroadsvet.net.

Crossroads Veterinary Hospital

 

 

 

We have recently changed our boarding prices and the drop off and pick up times for 2025.

Please see the times listed below and if interested in boarding pick up on a Sunday, please call to inquire to see if it will be available for the date needed.

 

Drop-off/Pick-up times: 8:30AM - 1:30PM (Mon.-Fri.) & 8:30AM - 11:00AM (Sat.) 

*There is a $25.00 late fee for late pick up and drop offs after 2PM (Mon-Fri)*

We are no longer offering boarding pick up hours on Sundays.

 

 

 

 

Prescriptions

For any prescription refill, please call 919-851-8979. Please allow 24-48 hours for all prescriptions to be filled. All patients must have a current physical exam with Crossroads Veterinary Hospital, which means within the past 12 months, just like you must have an annual physical with your primary care provider every year. If there is no current Annual exam, we cannot fill prescriptions. If you have any questions on if your pet is up to date on their annual exam, or you want to schedule an appointment to update your pets annual, you can reach us at 919-851-8979. 

 

 


About Us

Crossroads Veterinary Hospital offers our clients and their beloved pets the most desirable characteristics found in the veterinary industry - Compassion and Quality Medicine. Our hospital opened it's doors in 1989 as a small, one-doctor practice and has developed into a successful, multi-doctor facility; thanks to our many dedicated and loyal clients! Most importantly, Crossroads has maintained the warmth, sincerity, and "small-town" atmosphere while growing into a professional and advanced medical facility.

Appointment Scheduling Update

Due to an increased number of no shows or very late cancellations we have started a new policy for existing clients/New clients/New patients. We are now requiring a $90 deposit at the time of scheduling your appointment. We are requiring 48 hours notice to cancel or reschedule to avoid forfeiting your deposit.  The $90 deposit does get applied to your total cost of your visit on the day of your appointment. 

Your pet must be up to date on all vaccines (Da2ppv,Bordetella,Rabies for dogs/ Fvr-cp, Rabies for cats) for any scheduled drop offs/surgeries

We do understand life intervenes some days, but these spaces could be used for clients that can make it in. We have had to turn away emergencies due to our full schedule, only to have someone No Show or cancel last minute.

We are sorry for any inconvenience this may cause you but we ask for your understanding.

Online Pharmacy

We are excited to provide our clients a safe and trusted online pharmacy. We have spent several years looking for a veterinary pharmacy that will provide all of our customers all of the benefits of product guaranties and rebates. These products are ordered by our veterinarians and shipped directly to our clients from the manufacturers. We would prefer to see you in the office for product purchases, to answer any questions and check in on your fur kids while you are here. However, if it is not possible we want the highest quality medications and foods to be provided to you via our pharmacy, so we can all trust in the caliber of the product.

Boarding Policy Updates

If you schedule boarding for your pet during holidays (which are peak boarding times), we will require a $50 deposit. That deposit will be applied to your bill when you pick up. If you ever need to cancel a boarding reservation for your pet that you've put a deposit down on, as long as we are notified at least 48 hours before the reservation, the deposit will be returned! If the date of the appointment isn't met, the 50$ deposit will be forfeited.

      New clients that are making their first ever boarding reservation with us will be charged the $50 deposit (it still goes towards the total bill!). The new client is responsible for getting the previous vaccine history to us prior to the boarding date, in which the patient has to be up to date on all of the core vaccines.

      Boarders need to be dropped off between 8:30am and 1:30pm Monday through Friday and 8:30am and 11am on Saturdays. If the patient will require vaccines the day they come in, you must schedule an appointment prior to the boarding date to have the exam and vaccines updated. If you pick boarders up after 1:30pm on Monday through Friday you will be charged a late discharge fee of $25.00.

 

If a pet's food is brought in for boarding, it must be in a tightly sealed container or ziploc.

If a pet needs medication, the medication must be brought in the original container with the original drug label.

 

Hospital Hours

» Monday 

7:30 AM - 6:00 PM

» Tuesday 

7:30 AM - 6:00 PM  

» Wednesday 

7:30 AM - 6:00 PM  

» Thursday 

7:30 AM - 6:00 PM  

» Friday 

7:30 AM - 6:00 PM  

» Saturday

8:30 AM - 12:30 PM  

» CLOSED Sunday 



After Hour Emergency Contact Info


Peak Paws Advanced Veterinary Hospital

919-605-6300

791 Haybeck Lane, Apex, NC 27523

 

New home of Veterinary Emergency Care & Veterinary Rehabilitation Hospital

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